🛠️ Player Assistance & Troubleshooting
Help & Support Center
We are here to ensure you have a seamless puzzle-solving experience.
Whether you have a question about puzzle mechanics, want to report an unexpected bug, or wish to suggest new game ideas, we welcome your feedback.
Common Troubleshooting & Tips
MindPro stores data locally for privacy and offline speed. If you use standard Android cloud backups (Google Drive Device Backup), your app data will automatically restore when signing in with the same Google Account on your new device.
Every generated puzzle in MindPro is mathematically verified to possess a unique, purely logical solution. Try tapping the Hint lightbulb button — it will highlight the exact square and explain the logical deduction rule needed next (e.g., Hidden Pair, Box/Line reduction, or spatial parity).
Open the in-game Settings menu (gear icon in the top header) and verify that Sound Effects and Haptic Feedback are toggled ON. Also ensure your device is not in system silent/vibrate-only mode and that Media Volume is turned up.
Navigate to in-game Settings > Gameplay and toggle OFF the Mistake Limit setting to enjoy relaxed, unconstrained play with infinite attempts.
Contact Developer Directly
Encountered an issue not covered above? Please email us with your device model, Android OS version, and a brief description of the issue:
📧 Support Email: support@mindproarcade.com
🔒 Privacy & Legal: privacy@mindproarcade.com
⏱️ Response Time: Typically within 24 to 48 hours.
🌐 Official Website: mindproarcade.com